Salary: £24,420–£26,000 FTE (£19,430–£20,475 Actual Salary, dependent upon experience)
Contract: Fixed-Term
Working Pattern: 41 Weeks Per Year (Term Time Plus Two Weeks)
Hours: Monday to Friday | 8:00am – 3:30pm
Location: Sheffield

 

Be the First Smile. Be the First Welcome. Make the First Difference.

 

At Make A Difference Provision (MADPro), we believe every student deserves the opportunity to succeed, regardless of the challenges they have faced.

We provide a nurturing, high-quality Alternative Provision where students are supported to rebuild confidence, develop positive relationships and achieve success both academically and personally.

 

We’re looking for an enthusiastic, organised and professional Receptionist to become the welcoming face of our provision.

 

This is much more than a reception role. You’ll be at the heart of our organisation, creating positive first impressions for students, families, professionals and visitors while ensuring the smooth day-to-day running of our reception and administrative functions.

 

If you’re someone who enjoys working with people, thrives in a busy environment and takes pride in delivering exceptional customer service, we’d love to hear from you.

 

 

Why Join MADPro?

At MADPro we don’t just recruit staff, we invest in people.

When you join our team you’ll benefit from:

✔ Competitive salary.

✔ 41-week working pattern supporting an excellent work-life balance.

✔ Vitality Private Health Insurance, including access to mental health support.

✔ A comprehensive two-week induction programme ensuring you feel confident and supported from day one.

✔ Access to our Blue Days Professional Development Programme, providing dedicated time throughout the year for professional learning, collaboration and personal development.

✔ High-quality ongoing CPD and opportunities for career progression.

✔ A supportive, collaborative and values-driven staff team.

✔ The opportunity to genuinely make a difference to students every single day.

 

About the Role

As Receptionist, you will be the first point of contact for everyone visiting MADPro.

You will:

• Welcome students, families, visitors and professionals with warmth and professionalism.

• Manage reception and visitor procedures, ensuring safeguarding protocols are followed.

• Answer telephone calls and respond to enquiries.

• Support attendance administration.

• Maintain accurate records using Arbor and CPOMS.

• Coordinate meetings and appointments.

• Provide administrative support across the provision.

• Help create a calm, organised and welcoming environment where students can thrive.

No two days are the same, making this an exciting opportunity for someone who enjoys variety, responsibility and working as part of a dedicated team.

 

Who We’re Looking For

We’re looking for someone who is:

• Friendly, approachable and professional.

• Highly organised with excellent attention to detail.

• An excellent communicator with strong interpersonal skills.

• Calm, resilient and able to prioritise competing demands.

• Confident using Microsoft Office and administrative systems.

• Passionate about providing outstanding customer service.

• Committed to safeguarding and promoting the welfare of students.

• Enthusiastic about working within an educational environment where every day makes a difference.

Previous receptionist or administrative experience is essential, and experience within education would be an advantage.

 

Our Commitment to Staff

We believe our people are our greatest asset.

Every new member of staff completes a structured two-week induction programme, followed by access to our Blue Days Professional Development Programme, giving all colleagues dedicated opportunities to learn, collaborate and continue developing throughout the year.

We are committed to creating a workplace where staff feel valued, supported and empowered to achieve their full potential.

 

Safeguarding

Make A Difference Provision is committed to safeguarding and promoting the welfare of students. We expect all staff to share this commitment.

The successful applicant will be subject to:

• Enhanced DBS clearance.

• Online searches.

• Satisfactory references.

• Right to Work checks.

• All safer recruitment checks in accordance with Keeping Children Safe in Education.

 

How to Apply

 

If you are looking for a rewarding role where your professionalism, organisation and warmth can make a genuine difference, we would love to hear from you.

 

Closing Date: 13th July 2026

Interview Date: 20th July 2026

Proposed Start Date: September 2026 (or as soon as possible thereafter)

 

To apply, please email us at info@madprovision.com with your CV and submit it together with a supporting statement explaining how your skills, experience and personal qualities meet the requirements of the role.

 

Together, We Make A Difference.